For more information please contact
The Welfare Reform Act 2012 and ongoing government reforms have made big changes to the social welfare system.
These changes have a massive impact on people claiming benefits, public and private housing providers, local housing markets, strategic housing authorities and agencies providing money and benefits advice.
How we can help
Our service includes:
- practical support to help you develop and implement a welfare reform strategy
- diagnosis of and targeted support for income management services
- creative ways to positively influence customer and staff behaviour
- support with the impact of Universal Credit
View our learning report for Sheltered Housing.
New collaborative projects
Join our brand new programme of collaborative projects: Working Together to Understand the Impacts of Universal Credit and Identify Solutions